CUSTOMER SERVICE

At MAPAGO, we are committed to providing exceptional customer service. If you have any questions, concerns, or need assistance with your order, our dedicated customer care team is here to help.

1. Returns and Refunds

We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied, please refer to our Returns and Refunds Policy for instructions on how to return products and request a refund.

2. Shipping and Delivery

We aim to provide quick and reliable delivery services. For more details on shipping rates and delivery timelines, please visit our Shipping Policy page.

3. Product Inquiries and Recommendations

If you need help with sizing, product availability, or recommendations, our customer care team is happy to assist. Feel free to send us an email or reach out via whatsapp, and we’ll provide personalised suggestions to help you find the perfect items.

4. Report an Issue

If you have received a damaged or defective product, or if there’s any issue with your order, please contact us immediately with your order number and images of the product. We’ll work to resolve the issue as quickly as possible.

5. Social Media

Follow us on our social media channels for the latest updates, promotions, and new arrivals:

• Facebook: Mapago (clothing brand)

• Instagram: m.a.p.a.g.o

We value your feedback and suggestions, and we are always here to help ensure you have the best shopping experience possible.